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What if registration was ok but you cant log on...

Posted: Wed 20 Dec 2017, 19:27
by phil.harris
Dont panic - it usually just means that your account has not been activated yet.
After registration you should have receive an email telling you that you have to validate your email address (it can take 10 minutes or more to arrive !).
You have to validate your email address by clicking the link in the post-registration email before you will be allowed to log on !

If you didnt receive the validation email or have deleted it, then you can request it again via the 'Resend Activation email' link on the 'login' page.